Jackie Huba, co-author of “Creating Customer Evangelists” discusses how businesses — especially small businesses — can create evangelists out of their customers. When customers are truly thrilled about their experience with your product or service, they can become outspoken “evangelists” for your company. Jackie has some great tips specifically for small businesses.

Go here for the links to listen to Jackie Huba. Available either as a podcast you can download to your iPod, or as a recording that you can listen to online.

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