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Recorded: April 25, 2006 ——————————-Duration: 60 minutes

Dan Hoffman, President and CEO of M5 Networks is the guest of Host Anita Campbell in this episode of Small Business Trends Radio. They discuss VOIP in simple and understandable terms. VOIP (Voice Over Internet Protocol) is well past the early adopter stage and has the potential to be a clear competitive differentiator for today’s small business.

You have probably heard of other services by now that are nationally advertised with a lot of buzz. So how do you decide when, how and with whom to even evaluate the opportunity that VOIP might provide? This question and many more are answered in this informative conversation.

• How can using VOIP technology be a competitive advantage for you?
• VOIP, exactly what does that mean?
• How big do you have to be to benefit from it?
• What is the difference between Vonage and a Managed Network? (hint: quality of the connection)
• What are the key features and benefits that a small business should consider?
• What does this all cost and how do I get started?

Actually the very first few Small Business Trends Radio recordings were done using VOIP technology. It has some very cool capabilities and may offer some significant cost savings over your current phone infrastructure.

Additional highlights of this show include the Today’s Trend segment, “How the Internet and Technology are Revolutionizing Communication.”

About Dan Hoffman

As President and CEO of M5 Networks, Dan is a frequent speaker on the topic of Voice over IP and related issues, having recently spoken at VON, the Internet Telephony Conference, The Wall Street Transcript’s VoIP Implementation Conference, Telephony Magazine’s VoIP for Service Providers Conference and numerous other industry-wide and local events. Dan joined M5 in early 2001 with over 11 years of experience managing service providers.

Prior to M5, Dan co-founded Global Internet Group where he served as President before selling the company to Asia Online, an ISP holding company based in Hong Kong. As Executive Vice President of Operations, Dan grew Asia Online to a major Pan-Asian Internet services firm with over 1,000 employees. Previously, Dan advised management teams at several service providers including Interport Communications, and ran operations at Education Loan Services, Inc. Dan graduated magna cum laude from Harvard College and received an MBA from the Wharton School of Business and a Masters of International Studies from the University of Pennsylvania.

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